Learn how to add capacity to your current Tanzu Observability (formerly known as VMware Aria Operations for Applications) subscription.

Supported Contracts

Currently, you can buy additional capacity only if you have a billable commit contract and your Tanzu Observability service is connected to a VMware Cloud Services organization. If your Tanzu Observability service is not connected to a VMware Cloud Services organization, or if you have a burndown commit contract, contact the Tanzu Observability sales team to add more capacity to your subscription.

How to Purchase Additional Capacity

  1. Log in to your service instance.
  2. If you are a Super Admin user in an original Tanzu Observability subscription, enable Super Admin mode.
  3. From the gear icon on the toolbar, select Usage and Subscriptions.
  4. Click the Subscriptions tab.

    You can see a detailed list of all active, inactive, and expired subscriptions of your organization.

  5. In the last column for your active subscription, click Add more capacity.
  6. In the Additional capacity field, enter the number of PPS (in kilo points per second) that you want to add to the current billable commitment.
  7. Verify the resulting New commitment of PPS per billing period and the Current Level pricing tier, and click Next.
  8. Select the billing model and commit duration for the additional capacity, and click Proceed to checkout.

    The billing model and commit duration for the additional capacity are the same as for the original subscription. Billing model and commit duration cannot be changed.

After checking out, you will see an order confirmation message. Typically, it takes 24 hours to fulfil an order. Once your additional capacity becomes available, you’ll receive an email notification.

In case of urgency, you can contact the Tanzu Observability team by sending an email to tanzu_saas_ops@vmware.com with your contact details and someone from our team will help you.