Administer Your Service Instance | VMware Tanzu Observability Documentation

Understand what you can do if you have administrative privileges.

Note: Starting July 3, 2023, VMware Tanzu Observability (formerly known as VMware Aria Operations for Applications) is a service on the VMware Cloud services platform. The content in this chapter is valid for original subscribers. For information about VMware Cloud services subscriptions and original subscriptions and how they differ, see Subscription Types.

In Tanzu Observability, Super Admin users and users with the Accounts permission can perform a variety of tasks, such as:

Manage the authorization and access to the Tanzu Observability environment.
Select the authentication model in the Tanzu Observability environment, for example, by setting up SSO using an identity provider (IdP).
Monitor and troubleshoot the Tanzu Observability environment and usage.
Purchase initial and additional Tanzu Observability capacity by using the self-service workflows in the UI.

Authorization

As a user with the Accounts permission, you can:

Invite users, assign roles to users or add the users to groups to grant permissions.
Create roles that are set of permissions and assign the role to one or more users.
Create groups and give all members of the group a set of permissions by assigning a role.
Manage user accounts and service accounts.
Protect individual dashboards or alerts and grant access only to selected groups or accounts.
Protect metrics or groups of metrics using metrics security policy rules.

Authentication

You can select your preferred authentication method for your environment by setting up single sign-on using an identity provider (IdP), so that users can log in by using SSO instead of a user name and password. Our authentication integrations use SAML and fully support two-factor authentication (managed by individual identity providers). In single-tenant authentication environment, you can set up or update self-service SAML SSO. You can also set up multi-tenancy, which is configured jointly by you – at the customer site, and our Technical Support team.

Monitor and Troubleshoot

You can use the Tanzu Observability Usage integration dashboards to monitor and troubleshoot your environment. By using the dashboards in this integration, you can:

Get usage information for your service instance and Wavefront proxy.
Drill down into the metrics namespaces to discover trends.
Examine the points per second (PPS) usage based on predefined ingestion policies.
See whether the ingested metrics are at 95% of the committed rate and optionally get alerts if that happens.
In addition, you can create your own dashboards, charts, and alerts by using the internal metrics to investigate the problem.

You can also examine the overall usage and monitor how data is used by specific accounts, groups, sources, metric namespaces, or point tags, based on ingestion policies.